Frequently Asked Questions
Everything you need to know about your wireless audio experience.
How do I pair my Bluetooth speaker with my device?
To pair your speaker, turn it on and press the Bluetooth pairing button until the LED light flashes. Open the Bluetooth settings on your smartphone or computer, select the speaker model from the list of available devices, and confirm the connection.
What is the average battery life of your speakers?
Battery life varies by model, but most of our portable wireless speakers offer between 12 to 24 hours of continuous playtime on a single full charge at moderate volume levels.
Are these speakers waterproof or water-resistant?
Many of our speakers feature an IPX7 rating, meaning they are fully waterproof and can be submerged in water up to 1 meter for 30 minutes. Please check the specific product description for the IP rating of your chosen model.
What is your shipping policy for electronics?
We offer free standard shipping on all orders over $50. Orders are typically processed within 1-2 business days, and delivery usually takes 3-5 business days depending on your location.
What is your return policy if I am not satisfied?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.
Do the speakers come with a manufacturer warranty?
Yes, all our Bluetooth speakers include a 1-year limited warranty that covers any defects in materials or workmanship under normal use.