Returns & Exchanges
At Wireless Bluetooth Speakers, we want you to be fully satisfied with your audio experience; therefore, we offer a 30-day return policy for all products in their original condition. If your device isn't hitting the right notes, our streamlined process ensures a quick exchange or a full refund.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the item you wish to return and receive a Return Merchandize Authorization (RMA) number.
- 2.Pack the Device
Securely place the speaker, along with all original cables, manuals, and accessories, back into its original manufacturer packaging to prevent damage during transit.
- 3.Ship the Item
Affix the provided prepaid shipping label to the outside of your package and drop it off at any authorized courier location.
- 4.Inspection and Refund
Once our technicians verify the device's condition, we will process your refund or dispatch your replacement unit within 3 to 5 business days.